Help re-sizing the Tonex Software window

[reedins]

I use a monitor at 3840x2160 video resolution. The Tonex software user interface window is obviously slightly truncated on the right side. For instance, I can just barely see the tip of the star button used to "favorite" a preset. If I click on the button to make the window full-screen size, it is actually worse. It shrinks the visible windows, and fills in the area around it with an enormous black border. If I hover my mouse pointer over the borders of the window, it shows the expected drag-and-drop arrows to re-size the window, but I can't actually make any changes to the window size.

The software otherwise works as intended, but I would really like to be able to see the rest of the UI. I'd try changing my monitor resolution to match the software, but I don't know what resolution it wants to see.

Does anyone have any suggestions?

[DC_IK]

You can contact the IK Support team via https://www.ikmultimedia.com/contact-support/sw.
They can help you with the issue.

[medwards82]

I too an experiencing this issue, on a Windows 10 laptop. It makes it a lot harder to sort through a lot of tone models without a scroll bar. I contacted them just now.

Update: 1366x768 resolution shows a lot more. I get the scroll bars with that display resolution. It does not like 1080p for some reason. That would be a nice enhancement if they can swing it. A bit annoying to downgrade my laptop display every time I use Tonex.

[medwards82]

ugh, sorry for my ignorance. 1080p does work but I had scaling set to 150%, which is the Dell recommended default setting, but which causes this problem with the Tonex app. Set to 100% and the full Tonex app GUI is shown. This is in Display Settings for Windows right above the dropdown to set resolution for the laptop/monitor.

[reedins]

Thanks for that! I will give it a try.