Help re-sizing the Tonex Software window

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Help re-sizing the Tonex Software window

Postby reedins » Tue Dec 03, 2024 3:05 am

I use a monitor at 3840x2160 video resolution. The Tonex software user interface window is obviously slightly truncated on the right side. For instance, I can just barely see the tip of the star button used to "favorite" a preset. If I click on the button to make the window full-screen size, it is actually worse. It shrinks the visible windows, and fills in the area around it with an enormous black border. If I hover my mouse pointer over the borders of the window, it shows the expected drag-and-drop arrows to re-size the window, but I can't actually make any changes to the window size.

The software otherwise works as intended, but I would really like to be able to see the rest of the UI. I'd try changing my monitor resolution to match the software, but I don't know what resolution it wants to see.

Does anyone have any suggestions?
reedins
 
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Re: Help re-sizing the Tonex Software window

Postby DC_IK » Sat Dec 07, 2024 12:17 am

You can contact the IK Support team via https://www.ikmultimedia.com/contact-support/sw.
They can help you with the issue.
DC_IK
 
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