Error 1008. Couldn't download the Tone Model...

[DesmondP]

Okay so...

My internet connection is wide open and I get this error 1008 whenever I try to audition/download a new Tonex tone model. Pretty frustrating.

[Starlings]

Same here, It appears thats because of the update..
Did you solve it?

[DesmondP]

Unfortunately, no. I opened a support ticket so I'll see if I get an answer. Keep trying but no joy.

[twendland]

I'm getting the same error.

[hodshonf]

same error here.

tone.net shows a CS license, but IK Product Manager shows MAX

[twendland]

same error here.

tone.net shows a CS license, but IK Product Manager shows MAX

My account shows MAX license in both locations.

[Richiez1970]

Same here.... I tried all I could think off to get it to work

[madcowvt]

I am receiving the same error. I tried a reinstall of Tonex from product manager and that did not resolve it. Seems like the data base is messed up. I can connect to Tonex via the software but unable to download any new captures.

Tech support...can you weight in here on this?

[madcowvt]

Looks like the sound previews on Tone.net are not working either? Can anyone confirm or is that just me?

[Davemolteni1]

Same, add me to the pile of 1008 error messages. I wish support would communicate.

[Marcel666]

Same for me, the app isn't working with tonenet , and tone.net is also not working with soundsamples

[Peter_IK]

This has been fixed. Please note that the IK Support ticket system via http://www.ikmultimedia.com/contact-support is where you report issues if you would like a status on your issue and official support as this is not a technical support forum.