Authorisation Manager is broken

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Authorisation Manager is broken

Postby rico.p » Tue Oct 03, 2023 12:34 am

Dear customer support,

When I am trying to login into the IK Product Manager I am always getting an Login Error!
The password is right, it is valid when Iam using it on the web-page!
I am working for SAP and I am one of the security specialists for my team and I don't know why it is not allowed anymore to use an (local) password manager. I am using very, very long passwords and I guess quite good ones. So I don't even know them. Now when I copy my password it is copying only one character into the form. That is defenitly one bug! I can't even use any of the plugins I bought at all!
Please fix it! I can't and will not write so many random characters into random forms. That is not customer friendly!

Please fix it.
Thank you.

Best Regards
rico.p
 
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Re: Authorisation Manager is broken

Postby Peter_IK » Tue Oct 03, 2023 7:02 pm

Sorry to hear you are having a problem. I'm not sure what would cause this but the IK Support team would be happy to provide direct and official technical support to help resolve your issue. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.
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