Hammond B-3X Split moves with transpose bug (iPad)

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Hammond B-3X Split moves with transpose bug (iPad)

Postby ChokDK » Mon Mar 09, 2020 9:34 pm

Now happy owner of Hammond B-3X.
However, using my Tyros 5 keyboard, the upper/lower split in B-3X moves up and down using transpose at the keyboard :!:
I see this as a bug, as I haven't seen that when using any hardware stuff?

For the wishlist: Please make the app able to transpose (or octave up/down) pr. part.
The lower part is very "bass player"-ish when using split.
As always, a IOS hard reset can do wonders too.
Hammond B-3X IOS group: https://www.facebook.com/groups/HammondB3X/
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Re: Hammond B-3X Split moves with transpose bug (iPad)

Postby ChokDK » Wed Mar 11, 2020 5:25 pm

Hi.. can I expect that a dev has seen this, or should I post it elsewhere on the forum?
I can make a video if needed.
Regards
As always, a IOS hard reset can do wonders too.
Hammond B-3X IOS group: https://www.facebook.com/groups/HammondB3X/
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Re: Hammond B-3X Split moves with transpose bug (iPad)

Postby Peter_IK » Wed Mar 11, 2020 5:29 pm

Hi, this forum is not one that devs or support personnel would peruse directly for issues/reports. This should be stated in the forum rules front and center that this is not a technical support forum and is mainly for user to user discussion.

For direct technical support, please open a ticket with the IK Support team at http://www.ikmultimedia.com/contact-support and they will assist you.

For feature requests you can send those there too if you wish but each subforum also has official wishlist threads (for feature requests, not problem reports though).
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Re: Hammond B-3X Split moves with transpose bug (iPad)

Postby ChokDK » Wed Mar 11, 2020 5:51 pm

"This should be stated in the forum rules front and center that this is not a technical support forum and is mainly for user to user discussion."

Thanks a lot for the info, Peter.
Sorry to be "another user that didn't read the rules" :oops: :oops:
I will try to do better in the future :idea:
As always, a IOS hard reset can do wonders too.
Hammond B-3X IOS group: https://www.facebook.com/groups/HammondB3X/
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Re: Hammond B-3X Split moves with transpose bug (iPad)

Postby Peter_IK » Wed Mar 11, 2020 6:38 pm

Well, I can't say I read the manual or rules as a rule myself so no stones thrown there! :D

I just want to make sure you get the help you need, and no users chimed in so in this case our very knowledgeable users and moderators didn't seem to have this issue and/or a solution so at least you tried.
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Re: Hammond B-3X Split moves with transpose bug (iPad)

Postby DarkStar » Wed Mar 11, 2020 6:40 pm

^^^^
We don't all have iPads. ;)
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