Download link Custom Shop 1.9?

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Download link Custom Shop 1.9?

Postby karstenliere » Sun Nov 10, 2019 9:22 pm

Hi,

I can't find a download link for the Custom Shop 1.9 in my User Area. AmpliTube 4.9 still incorporates and installs version 1.8, which is not Catalina compatible.

Thank you for any clue,

Karsten
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Re: Download link Custom Shop 1.9?

Postby DarkStar » Mon Nov 11, 2019 11:09 am

garfy wrote:Maybe it's a Mac thing, but I opened the Custom Shop app and it prompted me to download Custom Shop Client 1.9 from here https://www.ikmultimedia.com/freedownlo ... ArucOpOIOk
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Re: Download link Custom Shop 1.9?

Postby dlgebert » Tue Nov 12, 2019 9:41 pm

garfy wrote:Maybe it's a Mac thing, but I opened the Custom Shop app and it prompted me to download Custom Shop Client 1.9 from here https://www.ikmultimedia.com/freedownlo ... ArucOpOIOk


I think there is a bit of circular logic happening. Those of us who upgraded to Catalina aren't able to open the old Custom Shop app to get to the link you pasted above because it's a 32bit app that won't run on Catalina, so we don't have access to the link inside the 32bit app.

We have provided compatible updates to the following programs in your IK User Area: AXE I/O Control Panel 1.1b, Custom Shop 1.9, and Authorization Manager 1.0.27.


I installed "AXE I/O Control Panel 1.1b" without a problem from my User Area, but I could only find "Authorization Manager 1.0.27" using the "Support - Authorization Manager" link from the main IKM page.

https://www.ikmultimedia.com/products/authorizationmanager/

The link you provided above was not available when I searched the IKM site, Google, etc., until DarkStar posted it here.

Thanks- Dave
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Re: Download link Custom Shop 1.9?

Postby Ryan_IK » Wed Nov 13, 2019 12:26 am

AmpliTube 4.9 has not been updated for macOS 10.15 compatibility. This will not install properly. If you had AmpliTube already before updating, launching the Custom Shop will prompt you to download the latest version. If you cannot launch the Custom Shop, you can find the latest version at the link below.

https://www.ikmultimedia.com/freedownlo ... ArucOpOIOk

For full information on macOS 10.15 compatibility stay tuned to our FAQ.
https://www.ikmultimedia.com/faq/?id=1264
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Re: Download link Custom Shop 1.9?

Postby karstenliere » Wed Nov 13, 2019 3:09 pm

Perfect, Ryan, that was exactly I was looking for. Thank you!

Cheers,

k.
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