Cannot access Amplitube account

[Regalian]

I'm currently based in China and the ban on VPNs meant that I'm unable to access my US amplitube account.

I made a China region account but was unable to tie my software code.

Is there anyway this could be solved? Perhaps untie my code from the US account?

Reaching out to support yielded no response even after two weeks.

[garfy]

Hi Regalian

This is definitely an issue that only support can solve for you, as forum moderators do not have that access to your accounts. I suggest 2 things:

1) Reply to your original support ticket, asking if they have got anywhere with your original query. This will make support aware that you are still having problems.

2) PM your ticket number to either Peter_IK or Ryan_IK who will endeavour to bump support on your behalf.

Hope that helps.

[Regalian]

Hi Regalian

This is definitely an issue that only support can solve for you, as forum moderators do not have that access to your accounts. I suggest 2 things:

1) Reply to your original support ticket, asking if they have got anywhere with your original query. This will make support aware that you are still having problems.

2) PM your ticket number to either Peter_IK or Ryan_IK who will endeavour to bump support on your behalf.

Hope that helps.

Hi, Thanks for the reply I guess I'll be going to bumping route.