low input volume

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low input volume

Postby Bennettlauderdale » Sun Jan 13, 2019 6:02 pm

i just recently got the CFH amplitube 4 and i played it yesterday and it is great but i started it up today load the same amp and the imput volume will barely register in the green. even with the knob cranked up all the way it still wont fill the bar halfway.
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Re: low input volume

Postby garfy » Sun Jan 13, 2019 6:14 pm

Ok, I'll just throw some potential issues/differences that might cause that...

1) Input level on your AI has been lowered (what interface are you using?)
2) If your AI has a selector between inst/line input is this in the correct state
3) Different guitar
4) Different pick-up selected
5) If they are active pick-ups, has the battery got low
6) Guitar cable malfunction

You could try restarting your computer, that sometimes cures a multitude of gremlins :D

I'm sure someone will chime in with some more.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: low input volume

Postby Bennettlauderdale » Sun Jan 13, 2019 8:46 pm

im justing plugged right into amplitube like it was before the issue, same guitar, volume up.
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Re: low input volume

Postby garfy » Sun Jan 13, 2019 9:46 pm

What interface are you using?
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: low input volume

Postby Bennettlauderdale » Sun Jan 13, 2019 9:50 pm

garfy wrote:What interface are you using?
what do you mean by that
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Re: low input volume

Postby garfy » Sun Jan 13, 2019 9:57 pm

What audio interface or sound card are you using to plug your guitar in to?
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: low input volume

Postby Bennettlauderdale » Sun Jan 13, 2019 10:00 pm

Im using a rocksmith cable, and the settings say im using windows audio as a driver
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Re: low input volume

Postby garfy » Sun Jan 13, 2019 10:12 pm

Does that cable have its own drivers? These will probably need to be installed, although I don’t have any experience with them to be sure.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
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Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: low input volume

Postby Bennettlauderdale » Sun Jan 13, 2019 11:03 pm

No it doesnt. But the whole setup worked perfectly yesterday. I restarted and tried a different amp and still quiet
Bennettlauderdale
 
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Joined: Sat Dec 08, 2018 8:06 pm

Re: low input volume

Postby garfy » Sun Jan 13, 2019 11:10 pm

Ok, I suggest then that you open a ticket with official support here https://www.ikmultimedia.com/contact-support/mi/ for some one to one support.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
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Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
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