Hi all, can you help me !

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Hi all, can you help me !

Postby hfhfghg » Sat Dec 15, 2018 4:35 am

I had amplitube 3 on my last laptop. I have the custom show downloaded but i can't figure out how to get amplitube 3 installed. VERY FRUSTRATED! i know it's old but thats what i use, I don't have 4 or 5 and don't want to pay.

HELP!
hfhfghg
 
Posts: 2
Joined: Sat Dec 15, 2018 4:33 am

Re: Hi all, can you help me !

Postby garfy » Sat Dec 15, 2018 11:32 am

Hello hfhfghg and welcome to the forum.

If you had downloaded AT3 previously, you will find the download and any add-ons you may have purchased in your User Area under My Products.

Install the AT3 app and the authorisation manager, enter your serial number in the auth manager and you should be good to go.

If your gear doesn't show up in AT3, open the Custom Shop app and click 'Restore My Gear' and you should be back to where you were on your previous set up.

Let us know if that doesn't solve the issue.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
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Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: Hi all, can you help me !

Postby garfy » Sat Dec 15, 2018 11:36 am

Actually, I've just noticed your Joined Date is showing as today.

If you have two IK accounts (this new one and a historical one), that could be where the issue is as your serial numbers and downloads etc will be attached to the old one.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK


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