by Peter_IK » Mon May 14, 2018 4:06 pm
That is not the usual experience, IK Support will typically reply within one business day. I'll relay your ticket information to the team but please do check your spam/junk folders in the mean time (as well as checking via the link in the confirmation email where you received your ticket number as any replies from support would also appear there) if you haven't done so already.
Thanks!
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