Irig Pro I/O headphone jack issues iOS

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Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Fri Jan 26, 2018 8:03 pm

No
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Re: Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Fri Jan 26, 2018 8:28 pm

You
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Re: Irig Pro I/O headphone jack issues iOS

Postby Peter_IK » Sat Jan 27, 2018 4:31 am

There is no gate on the headphone jack. Please report your issue to IK Support and they will assist you directly. Thank you.
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Re: Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Sat Jan 27, 2018 5:00 am

I did. And I also mentioned this in my initial post. Contacted Support About 2 weeks ago. Still no response from them. I was hoping for a more detailed answer here.

So
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Re: Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Mon Jan 29, 2018 10:59 am

I
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Re: Irig Pro I/O headphone jack issues iOS

Postby Peter_IK » Mon Jan 29, 2018 2:55 pm

There is something happening most likely where you may not be getting responses or some other issue so please provide your ticket number as this forum is not a means for direct technical support.
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Re: Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Mon Jan 29, 2018 4:10 pm

Pop
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Re: Irig Pro I/O headphone jack issues iOS

Postby Peter_IK » Mon Jan 29, 2018 4:17 pm

You’re welcome. If you reply to that ticket, Support can provide more specific status. Thank you.
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Re: Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Wed Jan 31, 2018 2:13 am

Peter
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Re: Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Wed Jan 31, 2018 5:20 am

Ok. So
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Re: Irig Pro I/O headphone jack issues iOS

Postby Peter_IK » Wed Jan 31, 2018 5:32 am

There are many using iRig Pro I/O with iOS (we used many at NAMM with headphones too) so please continue to let support know and work with them and your issue will get resolved.
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Re: Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Wed Jan 31, 2018 6:13 am

Your
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Re: Irig Pro I/O headphone jack issues iOS

Postby Peter_IK » Wed Jan 31, 2018 6:18 am

This forum is not for direct tech support. That is the first sentence in the rules page and shown upon registration. Please send your ticket number and I can have someone look into it. The message above does not contain your ticket number.
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Re: Irig Pro I/O headphone jack issues iOS

Postby Septimo7 » Wed Jan 31, 2018 6:45 am

I PM’d it to you.. thank you
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