Hey everyone - I used to have an AXE IO audio interface that I loved - sadly it was lost in the recent fires in CA. So I bought a new one.
The one that arrived was different than the one I had before even though I repurchased through my amazon history.
I'm guessing the product has been updated... unfortunately that means I cant figure out why its not working.
My previous interface didn't have software - there was no AXE IO control panel. I just plugged it in and it worked.
This new one for some reason doesn't seem to register when I plug in an instrument, and I cant get any audio out of my speakers. I CAN get audio out of my headphones - but thats it.
I've pugged in my guitar: no response. Microphone - no response.
My machine is the exact same machine I've always used, and all my cables are brand new because I had to literally replace everything.
Yes: my computer see the interface, yes firmware and drivers are the latest, yes I've changed my computers audio in/out to the AXE IO
I'm not sure why its not working. my only guess is that this latest model requires something different that I should have done during setup.
any ideas would be greatly appreciated.