Filter not working properly in SampleTank4 MAX

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Filter not working properly in SampleTank4 MAX

Postby newhodol » Sun Mar 02, 2025 11:05 am

Hello,

this is my second quesition about ST4 MAX.
(Because I don't know how to upload images on forum,
please this url for images https://blog.naver.com/hosoo71/223780937995)

I installed ST4 MAX, and you know there are many instrurments.
And I have some problems.

1. Can't select items in Filter Column
When I try to find instruments,
LIBRAAY, CATETRIES are working properly,
but when I click items in 'FILTERS' coloumn
items of Timbre are selected well,
but I can't select other items in Music Genre, Style, Mood etc.

2. Mouse wheel doesn't work in Filter Column
In LIBRARY, CATETGORIES,INSTRUMENTS columns, I can use middle mouse wheel,
but in 'FILTERS' column, middle mouse wheel doesn't work.
So I have to use scroll bar.

Does anybody know how to solve this problem.

3. Parts Screen problem
When selecting Parts Screen, the upper side of screen is not drawing well.
After mouse click, it draws well. Is My PC Problem?
* My PC spec
- CPU : 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
- Memory 16GB
- DISC : 500MB + 1 TB SDD
- OS : Windows 10 Pro
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Re: Filter not working properly in SampleTank4 MAX

Postby newhodol » Mon Mar 03, 2025 12:58 pm

I add images

1. Properly selected in Timbre
Image >>> https://imgur.com/HAg5Yuz

2. In music genre, the items are not selected
Image >>> https://imgur.com/YRGYVy4

3. upper screen is crashed
Image >>> https://imgur.com/oXBNk0P
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Re: Filter not working properly in SampleTank4 MAX

Postby programwar » Mon Mar 03, 2025 8:04 pm

Same issue for me in the last versions of Syntronik and SampleTank MAX.

For now, I revert to the previous version on both programs and everything works as expected.

Hope this issue could be fixed soon.

Regards,
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Re: Filter not working properly in SampleTank4 MAX

Postby Peter_IK » Mon Mar 03, 2025 8:47 pm

Have you reported this issue you are having to IK Support? Otherwise hoping probably will not bear much fruit. Please report issues to IK Support so they can recreate and verify whether this is an issue in certain setups or similar, or if it is a global issue to report to the devs for an update. Thank you. They can be reached for software issue via https://www.ikmultimedia.com/contact-support/sw
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Re: Filter not working properly in SampleTank4 MAX

Postby programwar » Tue Mar 04, 2025 10:27 am

I have not directly reported this bug this time, but it has already been reported by other users (as explained in other threads with this same issue).

[mod redacted - please review the rules when posting]

Regards,
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Re: Filter not working properly in SampleTank4 MAX

Postby Peter_IK » Tue Mar 04, 2025 4:12 pm

The more reports, the better, as they will get more data about the systems, settings, etc on which people are having issues and they can better recreate and report with more information to the developers if necessary.
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Re: Filter not working properly in SampleTank4 MAX

Postby DC_IK » Wed Mar 05, 2025 6:20 pm

In this case a bug was found in the newest update with the filters. The team is working on getting this fixed and is aware. Once it is resolved I'll circle back to this thread to notify you guys.
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Re: Filter not working properly in SampleTank4 MAX

Postby programwar » Wed Mar 05, 2025 8:12 pm

Thank you so much for your update!

Regards,

Iván
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Re: Filter not working properly in SampleTank4 MAX

Postby newhodol » Thu Mar 06, 2025 4:55 am

Thank you for all.
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Re: Filter not working properly in SampleTank4 MAX

Postby KasperJH » Mon Apr 07, 2025 4:16 pm

I just bought the total Studio 4 Max and this still seems to be a problem. Any updates?
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