TONEX changes Global MIDI Clk setting on preset change

[Josephfry24]

Hi All,

After the latest firmware updates my TONEX pedals keeps changing the "Global MIDI CLK" settings from "SLAVE MI" to "OFF" every time I change a preset.

This is an issue for my Strymon pedals which are set to receive MIDI CLK Sync and only recent started with the latest 2 firmware updates after the big Modulation effects firmware.

I am running the very latest firmware 1.5.13

Any help is greatly appreciated.

[astriabm]

I got the same issue.
I just tried to setup Tonex with Morningstar MK6 and got the same issue.
In Global I have set MIDI->MIDI CLK to SLAVE MI
In current preset I have turned Sync ON for Delay and MOD. In next preset I did the same.
Tap Tempo is working fine using my MIDI interface until I change to next Preset. The changed Preset got Sync ON for Delay and MoD as well.
Do you have any idea what is wrong here?

[sipri789]

Me too plz let me know if you find anything

[Madson67]

same here!

[colsson]

Same thing here. Every time I cycle power it resets the global setting. Really sucks that I can't downgrade the firmware...

[Peter_IK]

This is not the typical behavior, have you reported your issues to IK Support so they can assist you officially? https://www.ikmultimedia.com/contact-support/hw

[colsson]

Yes. I've submitted a ticket for help. There should be a way to go back to the previous firmware version so that issues like this aren't so critical in the future.

[garryedgar]

Hi all,

I ran into this Global Midi Clock setting issue today, did anyone get a resolution?

I have raised a ticket with IK.

[robles1999]

Same here. Please IK correct this bug. I am sure is an easy fix.

[Peter_IK]

Same here. Please IK correct this bug. I am sure is an easy fix.

Please report issues to IK Support so they can troubleshoot and send as much data to developers if necessary

[garryedgar]

My ticket on this issue received a response today saying:

"Thanks, we are aware and are checking in it, it should be updated and fixed in the firmware on the next updates."

So looks like it is on the firmware fix list.