Tone.net does not recognize my Tonex ONe

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Tone.net does not recognize my Tonex ONe

Postby sus453 » Thu Nov 14, 2024 4:38 am

After a few months of not using my Tonex pedal, I turned on Tone.net to load some new captures, but it is not recognizing my Tonex One pedal. I disconnected, upgraded to the current version (1.7.6) following the steps listed on a previous thread. That didn't change anything, so I tried Recovery, but that didn't work either. I'd really like to use this pedal. but I am frustrated and, as a musician, I'd prefer to be working on music rather than spending my whole day going down a rabbit hole trying to fix this problem.

Any advice?

THanks in advance.
sus453
 
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Joined: Sun Feb 18, 2018 12:01 am

Re: Tone.net does not recognize my Tonex ONe

Postby DC_IK » Wed Nov 20, 2024 12:14 am

You can contact the IK Support team via https://www.ikmultimedia.com/contact-support/hw.
They can look into this for you.
DC_IK
 
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Joined: Wed Feb 09, 2022 8:54 pm


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