AXE I/O One Single vs Double Switch Latching Bug?

[rstubes]

I'm attempting to use a double, momentary, normally-open footswitch with a TRS connector to control the the looper in AT5. In the AXE I/O One control panel I have the external control configured to be a double switch with both set to latch. I then go to the Control > Global pane and Learn LOOP1 and Looper Global Play. I'm using AXE IO ONE Control Software (Windows) Ver. 1.0.1 Released on 2024-01-10.

The problem is the MIDI actuation is happening on the switch RELEASE (opening) rather than the press (closing). That is LOOP1 starts when I release the switch and Looper Global Play starts/stops when I release the other switch. This behavior seems incorrect. I expect the actuation to happen on the press.

The reason I think this is a bug is because if I change the external control type to single switch, latching, it works as expected. Only the first button on the footswitch works but the MIDI actuation happens on the press, which seems correct.

Has anyone else had this problem or can anyone else replicate it?

I have a single footswitch with a polarity selector and I did some experimenting with MidiView (MIDI signal viewer) to see if I could figure out exactly what is going on. If I configure the external control for single switch, momentary, and configure the physical switch for normally open, I get min value on closing (press) and max value on opening (release). If I change the external control to a double switch I get max value on closing and min value on opening. The effective polarity is changing when changing between single and double switch. I don't think this is the intended behavior, which is why I'm thinking bug.

Anyone have thoughts?

[rstubes]

I realize this is really hard to describe with words so I made a short video

https://photos.app.goo.gl/Vz4qXAR31rW79cHT9

Is anyone else having this issue with either the AXE I/O One or any of the other AXE I/O interfaces? You don't need a double switch or MidiView to test this out. You can use a single switch assigned to any function in AT and when you change the external controller to "double switch", the action will occur on the release rather than the press, at least it does for me.

[rstubes]

Status update. There was a driver update for the AXE I/O One released on 2024-10-04 that corrected the issue. Thank you to the team for addressing this! I am able to use two, double footswitches to control AT and all the signals get sent on the PRESS like they are supposed to. Thanks again!

[alexj1234]

rstubes,
Could I ask what midi controller pedal you are using and did you get it working to control the looper functions? Thank you very much!
Cheers,
Alex

[rstubes]

Alex,

I'm using a combination of momentary foot switches like these ones

https://www.guitarcenter.com/Proline/Universal-Metal-Sustain-Pedal-With-Polarity-Switch-1500000360669.gc

https://shop.hotoneaudio.com/products/ampero-switch

The AXE I/O interfaces have switch/pedal inputs that monitor these switches and issue MIDI commands when pressed. You set them up under the control tab in the AXE I/O control panel. Then you should be able to just right click and "learn" in AT to have them control any switch type operation. This is a really cool feature of the AXE I/O interfaces. There should be some more detail in the AT and AXE I/O manuals.

If you already have an actual MIDI foot controller (something like this https://www.sweetwater.com/store/detail/FCB1010--behringer-midi-foot-controller-fcb1010) then you should able to set it up to control things the same way as long as MIDI input is set to ANY in AT, but I haven't used one of these myself so I can't say for sure.

Hope this helps.

[alexj1234]

Awesome. Thank you so much for the info and links! Much appreciated!