AmpliTube 5 Max v2 has dissappeared

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AmpliTube 5 Max v2 has dissappeared

Postby Spidowski67 » Sun Aug 04, 2024 6:08 pm

Hi all,
I went to open up AmpliTube 5 Max and found it wasn't there, just a really basic version less than CS it seems. I only recently purchased it and I'm still learning how to set it up via MIDI. Not sure whats going on. Any help would be much appreciated.
Cheers
Spidowski67
Spidowski67
 
Posts: 2
Joined: Thu Dec 07, 2023 5:36 pm

Re: AmpliTube 5 Max v2 has dissappeared

Postby DC_IK » Fri Aug 23, 2024 10:26 pm

You can try restoring your purchases inside the Custom Shop application.
If this does not help IK Support can assist you with this issue via https://www.ikmultimedia.com/contact-support/hw
DC_IK
 
Posts: 58
Joined: Wed Feb 09, 2022 8:54 pm

Re: AmpliTube 5 Max v2 has dissappeared

Postby Spidowski67 » Sat Aug 24, 2024 1:38 pm

Thank you DC_IK for your reply.
IK customer service got back to me promptly and told me to click on one of the buttons in the top right hand corner. Everything came back straight away.
Cheers
Spidowski
Spidowski67
 
Posts: 2
Joined: Thu Dec 07, 2023 5:36 pm


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