Bought a tonex from someone and they de registered pedal, i was successful in registering tonex however only the tones CS software was available.
Do they have to de register that aswell? Their seeming un responsive now, sent a help ticket I believe but if anyone could assist would greatly appreciate.
Hi! I found the solution just now.
Step 1: Open the IK Multimedia webpage, sign in and click on the "PRODUCTS" and then "MY PRODUCTS".
Step 2: You´ll see the Tonex Pedal icon - click on the "Serials/Licence" bellow and then click on the red "Transfer" button.
Step 3: You receive all the product serial numbers in your e-mail. (Not just the Tonex pedal serial number, but the Tonex Max serial number as well! (I personally had 4 different serial numbers there - other two were for the AmpliTube 5 and if I´m correct some other Tonex Max extension.)
Step 4: Open the IK Multimedia Product Manager app and register all products via their serial numbers.
I hope this works for you! Let me know if it does.
