Hammond B3-X always changes MainStage concert on opening

[giacomopetrussa]

I wanted to report a bug regarding the Hammond B3-X plugin.
The plugin version is 1.3.4. I use Mainstage 3.6.6 on Mac OS Ventura 13.6.

The bug is the following: every time I open the same concert mainstage it is as if something changes at startup: in fact the icon in the title bar becomes opaque, a sign that an unsaved change has been applied.

The fact is that no change on my part is made. I am sure that it is related to the plugin in question, I have carried out various tests with other plugins at my disposal.

Any suggestion?

Many thanks.

[mpkrodel]

I'm having the same problem on the latest MainStage on a 2020 Intel Macbook. I recreated the concert from scratch. As soon as I added th Hammond B-3X the concert would crash.

[Peter_IK]

Since no users have chimed in with suggestions, please open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw if you have not already done so. If you have, please continue to work with them and they'll help find a solution for you.

[giacomopetrussa]

Since no users have chimed in with suggestions, please open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw if you have not already done so. If you have, please continue to work with them and they'll help find a solution for you.

Thank you for your reply. I've already submitted a ticket 2 weeks ago and now I'm waiting a response. Have a nice day.

[Peter_IK]

Since no users have chimed in with suggestions, please open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw if you have not already done so. If you have, please continue to work with them and they'll help find a solution for you.

Thank you for your reply. I've already submitted a ticket 2 weeks ago and now I'm waiting a response. Have a nice day.

What is your ticket number? I would check your spam/junk folders for a reply because tickets do not take that long to get a reply unless something odd happened. Thank you.

[giacomopetrussa]

Since no users have chimed in with suggestions, please open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw if you have not already done so. If you have, please continue to work with them and they'll help find a solution for you.

Thank you for your reply. I've already submitted a ticket 2 weeks ago and now I'm waiting a response. Have a nice day.

What is your ticket number? I would check your spam/junk folders for a reply because tickets do not take that long to get a reply unless something odd happened. Thank you.

Peter, I really appreciate your patience and kindness!!
Here is the ticket number: #6208966.
Thank you and have a great day.

[Peter_IK]

No problem, happy to help. I have relayed your ticket information to the team. Thanks!