Tonex 1.2.5 issues

[bluzdog]

I was interested in the new Signature Dumble pack so I updated Tonex to 1.2.5 to demo it. This created some issues. In librarian mode the middle bar has changed and no longer has a selection for Tone Model, Preset and save, it changed to Tone Net, download and update ( search for Tone Models). The right click on a preset option to import/ export presets no longer works. The current 1.2 manual doesn't reflect these changes.

When I put my Tonex pedal in interface mode, settings->global->operation->interface, and played with the signature pack in demo mode I heard the preset on the pedal along with the preset in the Signature pack through the headphone out on the pedal. The pedal has FW 1.0.9 loaded.

When I went to purchase the Signature pack and entered Jam points, I got a screen that stated " The amount that you inserted exceeds maximum value allowed for this product." I tried several amounts all the way down to $1. Partner packs allow Jam points up to 30%.

Any help moving forward would be greatly appreciated. Thanks.

Rocky

[bluzdog]

Here's a screen shot:

[img]https://www.dropbox.com/scl/fi/08x8kds3io9znxzklfqdv/Tonex-GUI.JPG?rlkey=tgjleytwcyl7d5aqmeflgredw&dl=0
[/img]

[Peter_IK]

JamPoints are not valid for promotional/introductory pricing under $/€99. http://www.ikmultimedia.com/jampoints/

Please report technical issues to IK Support if you haven't already done so, so they can assist while you wait for other users to potentially chime in here with suggestions. Thank you.

[bluzdog]

Thanks for your prompt reply Peter.

[bluzdog]

The first issue was clearly user error. The middle bar changes based upon ToneNet being active or not. Two out of three ain't bad so far.

[Peter_IK]

...Two out of three ain't bad...

[Drchopz1001]

Same here...
Wanted to try the Dumble Collection as well
Froze on me twice
1st time, Error message said to close and reopen but froze again...
end task again, uninstalled, reinstalled 1.2.4
windows 11

[RomanPavlik]

JamPoints are not valid for promotional/introductory pricing under $/€99. http://www.ikmultimedia.com/jampoints/

I tried to use my JamPoints on Tonex Max and MixBox at owerall price 109,98€, but it does not work either.

[Peter_IK]

JamPoints are not valid for promotional/introductory pricing under $/€99. http://www.ikmultimedia.com/jampoints/

I tried to use my JamPoints on Tonex Max and MixBox at owerall price 109,98€, but it does not work either.

Those are both on promo and below the $/€99 threshold so you cannot use JamPoints on them. It is not based on the total of your cart.