TONEX Serial Number

[David Oastler]

Hi guys for some reason I got a iRIG HD Serial number in the box for the TONEX pedal. it says iris not tones and shows up as a iRig HD 2 in Product manager so I can't get into Librarian in the TONEX app?
David

[DarkStar]

Hello and welcome to the forum. I am sorry t hear about the problem you have run into.

Other users may chip in with suggestions.

Meanwhile, as this is not a company Support forum, the best thing to do is contact Sales /Order Support via the IKM web site, who can look at your User Account and see what's going on.. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.

Moderators and Administrators here have no access to Users Accounts.