Tonex not opening in LogicPro X

[normannorori]

So I bought and downloaded Tonex yesterday and everything was working fine with Logic. Today I fired up logic and tried using the plugin again, but now I get the following message: "An audio unit plug-in reported a problem which might cause the system to become unstable. Please quick and restart Logic Pro." I restarted the computer and Logic but the problem persist.

Not sure what happened. Everything was working perfectly yesterday. Tonex seems to work in standalone mode, but I mainly bought it to use it with Logic.

I have a MacBook Pro M1. I read online this type of stuff happens with plugging that are not M1native, but this shouldn't be the case with Tonex. Any idea what's going on?

Thank you

[normannorori]

Ok, so it seems to be working when I use it through AmpliTube 5 in the daw. But still not working in the daw on it's own.

[rifke]

It works fine for me in Logic Pro.

[lp1958]

I am also experiencing the same issue in Logic and Mainstage. I'm using Monterey on a M1 Mac Mini.

It is very strange. It doesn't all the time but it is quite frequent.

[Peter_IK]

Please report issues like this to IK Support so they can help you and resolve them.

[rogercorman]

That's the same problem I had the other day (Oct. 1). I solved it by upgrading Tonex to the newest version (which was 1.0.1). I then restarted Logic Pro. And then it opened fine as it had before.

[ronny812]

Please report issues like this to IK Support so they can help you and resolve them.

Hello Peter,

Just wanted to let you know that Tech Support page does not have a dedicated ToneX section.
And as far as I have exact same issue with loading ToneX(as a part of AmpliTube 5 chain) in Logic Pro, please can you help in addressing the issue to the tech team so that it could be fixed ASAP?

Thanks

[Peter_IK]

Please report issues like this to IK Support so they can help you and resolve them.

Hello Peter,

Just wanted to let you know that Tech Support page does not have a dedicated ToneX section.
And as far as I have exact same issue with loading ToneX(as a part of AmpliTube 5 chain) in Logic Pro, please can you help in addressing the issue to the tech team so that it could be fixed ASAP?

Thanks

You can use AmpliTube as your choice, and just comment what your issue is. I have no idea what could be causing your problem but they should be able to help you as they have helped others in this thread etc. Thanks!

Edit - the full product name is AmpliTube TONEX and it is on the list on the support form.