What's with Tonex?

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What's with Tonex?

Postby M1ckavoidant » Thu Sep 29, 2022 12:53 pm

IK say that Capture comes with Tonex SE. It doesn't. They gave me CS, which doesn't let you model anything. It doesn't even load in a DAW.
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Re: What's with Tonex?

Postby DarkStar » Thu Sep 29, 2022 2:06 pm

Yes, TONEX SE is included with Tonex Capture. I think that all IK User Account will get TONEX CS (I can see it here in IKPM).

If you do not see TONEX SE listed under the [Products] tab for TONEX in the IKPM or in the Promotions section of your User Area, then the thing to do is contact Support. They can look at your User Account and sort out the issue.

Administrators and Moderators here have no access at all to User Accounts.
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Re: What's with Tonex?

Postby M1ckavoidant » Thu Sep 29, 2022 2:54 pm

I have the update.
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Re: What's with Tonex?

Postby Peter_IK » Thu Sep 29, 2022 3:11 pm

M1ckavoidant wrote:I have the update.

Does this mean you have TONEX SE now? I've been told that anybody with this issue should be ok now.
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Re: What's with Tonex?

Postby darkogav » Thu Sep 29, 2022 3:36 pm

Same here. I contacted support about this.
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Re: What's with Tonex?

Postby Peter_IK » Thu Sep 29, 2022 3:58 pm

darkogav wrote:Same here. I contacted support about this.

Should be all fixed now, please check your IK Product Manager / User Area as you should have TONEX SE.
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