Syntronik 2 - 100 new multis?

[vac713]

I got an email from IK today that said, "Dear Syntronik 2 MAX user, we've added 100 new Multis to Syntronik 2 MAX

1) Log into your IK User area
2) Select "My Products" and select the "software" tab
3)Find the Syntronik 2 max tab and clicl on the "sounds downloads" tab to find your download

Did all of that
and I get the following message

"sounds expired?. You can reactivate all of you sounds download access by purchasing 1 download reservation credit"

Clearly isn't working properly

Anybody else have this issue? Any resolution before I call on support?

[pavolcerveny]

I have same issue.

[Peter_IK]

If your main sounds are expired you can now find the Multis now also available in the Download Resources area of Syntronik 2 MAX in your IK User Area.

[vac713]

OK downloaded it. Do I have to install all the sounds again? What is a multi anyway?

[DarkStar]

No, you do not need to download / install the sounds again.

Multi is covered in the User Manual - it is up to 4 parts, each potentially with a different synth.

[ttinker]

Now that the Syntronik 2 Group Buy has officially maxed out, with the top tier reached, according to the GB page those of us who have opted into that are supposed to get these multis as well, which is great and very generous. I realize it may take a day or two for them to catch up and deliver on that, and I'm not at all impatient about it, just wondering where they might appear, given that - so far - I do not have Syntronik 2 MAX in my product list, though I do have all instruments included with it, as singles. So I'm not sure where to look for the additional Multis...

[juha.piira]

Hello,

I also joined the Syntronik 2 promotion while I don't have the Syn 2 MAX license (but I do have all the others as I have the Total MAX 3.5 License).

Now it was promised that: "We've added 100 new Multis to Syntronik 2 MAX
This is in addition to the 30 Multis in Syntronik 2 and the 30 additional Multis from the original Syntronik 2 MAX release. The new Multis are free to all existing users of Syntronik 2 MAX. They'll also be available to Group Buy participants if the GB reaches the top tier with all 33 Synths."

So my question is where I can find the Multis?

[Peter_IK]

If your main sounds are expired you can now find the Multis now also available in the Download Resources area of Syntronik 2 MAX in your IK User Area.

If they are not there, please reach out to support or wait for the team to return (it is a weekend) as I have also reported this to them

[ttinker]

If your main sounds are expired you can now find the Multis now also available in the Download Resources area of Syntronik 2 MAX in your IK User Area.

If they are not there, please reach out to support or wait for the team to return (it is a weekend) as I have also reported this to them

I am happy to wait a few days, weekends are weekends and I'm confident it's in the pipeline; but since almost by definition those of us in the GB don't have S2Max in our User Area but rather all the individual instruments... unless the plan is to convert those into a single S2Max item (which would be fine by me and clean up the product area nicely!), it will have to be a different mechanism. Looking forward, but plenty to keep me busy until then!

[mscheurer]

Managed to download the Multi's, however the installer keeps on crashing.

Does anyone know where these multi presets supposed to be installed to on a Mac?
Might need to put them there by hand.

ETA:
Looking at the release date, 2017-08-25, I think that maybe the wrong file...
So where would the correct file be?

[lorne.white]

I installed the Group Buy Multis on my Windows. I have a number of new folders in the Multi folder. I presume it finders them with it's usual folder scan.

But when I do a search under the preset for example 4D Doorbell.st4m, no sign of it. Are they suppose to show up under the presets?

[DarkStar]

No, they are in the Multis menu - have a look in the User Manual, chapter 8.

[lorne.white]

If all else fails read the manual. Thx

[henrybaum]

Found them listed in the user account - not in the product manager - as Syntronik 2 Multis. Registered automatically yesterday, May 30.

[ttinker]

Awesome, found them there as well! Nice!