After update Sample Tank cannot find sounds [Resolved]

[ake.dahlback]

After update Sample Tank 4 to 4.1.7 half of my sounds are blocked.
Blocked are all Sample Tank 3, some Sample Tank 4, all Syntronik, all Miroslav, all Hitmaker, Terry Bozzio, Alan Parsons and so on...

They are all installed, worked perfectly on the previous version. I have rescanned, reinstalled some sounds but nothing works. The only sounds available are Syntronik free, ST4 imported and some random new Syntronik sounds.

What's going on?

[Promidi]

All fine here on Sampletank 4.17 on PC as per my signature.

Have you tried reauthorising ST4 using IK Product Manager?

If that fails, then you might want to drop a note to IK Support

https://www.ikmultimedia.com/contact-support/sw/

[ake.dahlback]

"Have you tried reauthorising ST4 using IK Product Manager?"

Tried that - and it works perfectly! Thanks!

[DarkStar]

Just some notes for other readers:
-- you may need to do a "Restore my Purchases" in the Custom Shop program too
-- as a final stage, you may need to reboot your system.

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