ST4: User presets not saving correctly

[jodenmi]

I have tried a couple of experiments after finding a previously (well, what I THOUGHT was saved) saved tweaked preset.

I opened it up and found all the tweaking I had done to the effects chain, among others, was no longer there and in fact it had reverted to the factory patch.

Further I just tried it again, tweaking what I need then saving as a new name, and this file does not even appear in the list.

So what is going on with these user presets, does ST4 save them properly or not?

[armor]

Thanks for this post, i actually is experiencing the same problems.

Either the presets will go back to default or the filter section will go back on its default.
I am using ST4 everyday since last year and every session i encounter 1 or more presets that have the same problems. I notice most of this presets are from included ST3 and Syntronik libraries.

should i email support?

[jodenmi]

Yes you should - they are best placed to help you out.