Upgrade from AT 5 SE to 5 missing gear [Resolved]

[esotericus]

I purchased the upgrade from 5SE to 5 and ran through the install process. After completing, I registered and authorized, but am missing all the additional gear. I tried uninstalling and reinstalling with no success. Product manager shows the new version as being registered and installed. I am on MacOS. Anyone run into this and have a suggestion (I did reach out to IK as well).

Thanks!
Steve

[DarkStar]

Try running the Custom Shop program and doing a "Restore my purchases" there.

[esotericus]

Thanks DarkStar, I got it, all good!

Thanks again!
Steve

[DarkStar]

Good oh
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