Website wont open

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

Website wont open

Postby camcreative » Thu Feb 17, 2022 1:01 am

Hi All

My IK Product manager wont open , so I tried to go to the website to download a new version and on my imac the website will not open in any of the browser is use,
no matter what I do it keeps telling me the site is not secure and will not let me go any further.

This has been happening for a while randomly so not sure whats happening with the SSL certificate or some dodgy code but need help quick as not being able to access your website is a real pain.
thanks
cam
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Re: Website wont open

Postby Peter_IK » Thu Feb 17, 2022 5:26 pm

The IK web site is up and running and was at the time you wrote in. You should use a tool like https://downforeveryoneorjustme.com/ when you have a problem with any web site and you will then know if it is a site problem or something on your end.

I would suggest checking things on your end to see if there is something preventing your access to the IK sites and if you can get on the IK site via a mobile device/browser you can also open a ticket with IK Support to see if they have any insight on what might be happening in your case.
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Re: Website wont open

Postby Camcreative68 » Thu Feb 17, 2022 8:28 pm

The problem is not the website being up and running the issue is no browser lets me view it because it says your site is unsecure? i can ping the site no problem at all [mod redacted false information]
i have also tried my mobile phone going through my network and my cell provider and all times i cannot access it.

there is some kind of security issue with the site NOt it being up.
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Re: Website wont open

Postby Camcreative68 » Thu Feb 17, 2022 8:30 pm

further information, on all devices it says that a secure connection cannot be established to your server?
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Re: Website wont open

Postby Peter_IK » Fri Feb 18, 2022 1:16 am

That also seems to be an issue on your side as the IK site and all our properties have proper SSL certs and open with secure HTTPS connections.
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