Syntronik 2 crashes Reason 11

[mannikin]

I just upgraded/installed Syntronik2 and it is constantly crashing Reason! I've provided the error log below.Not sure what is causing it. Hoping this forum is monitored by IK tech support. Thank you.


ERROR log is below:

Code: Select all

Process:               Reason [18119]
Path:                  /Applications/Reason Suite 11.app/Contents/MacOS/Reason
Identifier:            se.propellerheads.reason
Version:               11.3.9d22 build 12405 (11.3.9d22)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Reason [18119]
User ID:               502

Date/Time:             2022-01-22 13:09:36.534 -0600
OS Version:            Mac OS X 10.13.6 (17G14042)
Report Version:        12
Anonymous UUID:        180A9CC3-F307-26CA-95F0-C0CD722B704F


Time Awake Since Boot: 4900 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.ikmultimedia.Syntronik2      0x0000000207a291f8 0x206dd7000 + 12919288
1   com.ikmultimedia.Syntronik2      0x00000002075792a0 0x206dd7000 + 8004256
2   com.ikmultimedia.Syntronik2      0x00000002076eee91 0x206dd7000 + 9535121
3   com.ikmultimedia.Syntronik2      0x00000002079299bd 0x206dd7000 + 11872701
4   com.ikmultimedia.Syntronik2      0x00000002079266f7 0x206dd7000 + 11859703
5   com.apple.CoreFoundation         0x00007fff47fcbb01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
6   com.apple.CoreFoundation         0x00007fff48083e5c __CFRunLoopDoSource0 + 108
7   com.apple.CoreFoundation         0x00007fff47faeab0 __CFRunLoopDoSources0 + 208
8   com.apple.CoreFoundation         0x00007fff47fadf2d __CFRunLoopRun + 1293
9   com.apple.CoreFoundation         0x00007fff47fad787 CFRunLoopRunSpecific + 487
10  com.apple.HIToolbox              0x00007fff4728dd96 RunCurrentEventLoopInMode + 286
11  com.apple.HIToolbox              0x00007fff4728db06 ReceiveNextEventCommon + 613
12  com.apple.HIToolbox              0x00007fff4728d884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
13  com.apple.AppKit                 0x00007fff4553aa3b _DPSNextEvent + 2085
14  com.apple.AppKit                 0x00007fff45cd0e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
15  com.apple.AppKit                 0x00007fff4552f84d -[NSApplication run] + 764
16  se.propellerheads.reason         0x0000000105f6b072 0x104df4000 + 18313330
17  se.propellerheads.reason         0x00000001066e906b 0x104df4000 + 26169451
18  se.propellerheads.reason         0x00000001066ebe73 0x104df4000 + 26181235
19  libdyld.dylib                    0x00007fff6ffa6015 start + 1

[DarkStar]

Hello and welcome to the forum.
I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, not official Technical Support, other users may chip in. But please remember that the same symptoms do not necessarily mean the same problem.

Meanwhile, the best thing to do is Search the FAQs first, via here. If they do not resolve the issue, there is a red button link to the Technical Support form, for some one to one investigation and help. Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.

[impablomations]

I'm getting constant crashes with Studio One Pro V5 too. Works fine at first then crashes after 1 minute or so.

It's a fresh install of Windows, fresh install of DAW and Syntronic, Sampletank, etc. All soiftware and firmware updated and yet it can't go for more than a minute or two without crashing,

Even worse in Reaper, instant crash.

[DarkStar]

Contact Technical Support, via the link above. But they will need more details about the crashes from you.

For what it is worth, Syn2 is fine in Reaper (and other hosts) here (on WIndows 7 SP1).