Manager freezing when trying to install amplitube

[Enderwiggin010]

Hey there,

It seems this happens a lot for what I've seen. Tried to install amplitube 5 through the manager but as soon as I click install the manager freezes and nothing happens. What can I do to solve this?

[DarkStar]

As this is primarily a user to user forum, someone-else may chip in. But please remember that the same symptoms do not necessarily mean the same problem.

Meanwhile, the best thing to do is contact Support, via here. If Searching the FAQs does not help there is a red button link to the Technical Support form, for some one to one investigation and help. Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.

[Enderwiggin010]

Where is this supposed red button?
The red button just takes you to the FAQ, there is no support form

[DarkStar]

Search the FAQs first, then it should be down the bottom of the page. And there is another link to the Tech Support form in the black banner at the top of the FAQa page

[Enderwiggin010]

Thanks, will do

Search the FAQs first, then it should be down the bottom of the page. And there is another link to the Tech Support form in the black banner at the top of the FAQa page