My AXE I/O getting hot

[sabvathayath]

My AXE I/O getting hot after 1 hour of use. Bottom side is very hot. And i noticed some white coating on metallic pieces in back side of the card.
https://photos.app.goo.gl/5czogUi9ziAKZWcj8
Has anyone experienced heating of this sound card?

[Peter_IK]

Sorry to hear this, my units don't get exceptionally hot so I'd suggest contacting IK Support as soon as you can to make sure they take a look and advise.

[sabvathayath]

Sorry to hear this, my units don't get exceptionally hot so I'd suggest contacting IK Support as soon as you can to make sure they take a look and advise.

Thanks!
But, as I understand it, it still heats up? Not as strong as mine, but still?

[Peter_IK]

Like any interface, yes, which I would call "warm" not "hot" if I were pressed to describe it