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by AlCamino66 » Fri May 07, 2021 9:25 pm
Hi, I know this has been discussed before after reading a few threads on the subject. I have Amplitube 5 CS running on a windows 10 laptop and there are no presets at all when I click on the presets folder in the app. The folder at documents>IK Multimedia>Amplitube 5>presets is also empty. I was able to download and install the free set of Slash presets into this folder and when I did this they did show up in the app. Where can I find the presets that should have come with the app and can they just be unzipped and copied to the folder the way I did with the slash presets? Thanks.
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AlCamino66
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by Peter_IK » Fri May 07, 2021 9:53 pm
Many times it has to do with keeping your Documents folder on OneDrive. I would recommend not doing so, but if that's not an option you should contact IK Support who can help. The presets should have been installed during the
AmpliTube 5 installation process, but that doesn't seem to be the case for you. I would also recommend trying to reinstall AmpliTube 5.
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by AlCamino66 » Tue May 11, 2021 2:34 pm
I don't use onedrive but I looked at my onedrive folder and the presets didn't go there. I've already uninstalled and reinstalled amplitube a couple of times with the same result of missing presets. When I install amplitube, I'm just letting the installer put everything into default locations, should I be specifying certain locations or folders for parts of the installation to go to? Perhaps this is the problem. Thanks for the reply.
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AlCamino66
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by Peter_IK » Tue May 11, 2021 4:13 pm
The defaults should actually give best results. I'd suggest contacting IK Support for some direct assistance with this and I'm sure they can figure it out.
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