Help with upgrade 4Max to 5 [resolved]

[ninomiya76]

I had AmpliTube 4 Max...back in December I installed Amplitube 5 CS and have been enjoying the enhancements it has made as a shell around my Amplitube 4 Max. Today I decided to upgrade to Amplitube 5, it shows it is authorized in product manager, but when I try to use any feature that was added to 5 I get prompted with this feature is only available in Amplitube 5 and I should upgrade. I went into CS and tried restore gear. Tried restarting computer. No sure how to just reinstall 5, since it shows installed in the product manager. At this point I am not sure what's up. I think it believes I still just have 5 CS. Has anyone experienced this or have any ideas on how to solve?

[DarkStar]

Did you Register the new AT5 Serial Number through the IK Product Manager?

Then try Unauthorizing and reauthorizing AT5 in the IKPM.

[ninomiya76]

Did you Register the new AT5 Serial Number through the IK Product Manager?

Then try Unauthorizing and reauthorizing AT5 in the IKPM.

That was it. Didn't realize I would have to copy and paste the SN in the "+ register" in IKM, thought it would do it for me since I downloaded and installed from inside my account and it said authorized. Thanks.

[DarkStar]

Good oh; the IKPM is not as smart as we are

Enjoy that new gear and sound.
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