ST3 and macOS Big Sur

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ST3 and macOS Big Sur

Postby Nickola » Tue Feb 09, 2021 4:36 pm

Hi. I^ve got ST 4 SE. I can^t install sounds ST3 in Big Sur. SampleTank 3 instruments installer quit unexpectedly ----all time. but ST 4 instruments installed correctly. What shell I do?
Nickola
 
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Re: macOS Big Sur statement

Postby DarkStar » Tue Feb 09, 2021 4:59 pm

Hello Nickola and welcome to the forum.
I am sorry to hear about the problems you are running into.

I would think that ST3 is now regarded as a legacy product. And "Legacy/Discontinued products cannot be updated for macOS Big Sur." But you should be able to install the ST3 Sounds library and use them in (the free) ST4 Custom Shop edition.

As this is primarily a user to user forum, someone-else may chip in. But please remember that the same symptoms do not necessarily mean the same problem.

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Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.
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Re: ST3 and macOS Big Sur

Postby Nickola » Tue Feb 09, 2021 5:04 pm

thank you! will do as you advise me.
Nickola
 
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Joined: Sat Feb 23, 2019 10:02 pm


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