AT5 Crashes Logic & GarageBand on Catalina [Resolved]

[jasonluckett]

I'm running Logic 10.6.1 on Catalina, and every time I try to load AmpliTube 5, the app crashes. The same thing happens with GarageBand 10.3.5 on the same computer (Mid 2014 MacBook Pro, 2.6 GHz Dual-Core Intel Core i5, 16GB RAM).

I'm able to load AmpliTube 4, as usual.

I'm also able to open AmpliTube 5 in standalone mode. (It sounds great there, by the way!)

I've tried with both my SSL2+ interface and just using the Mac built-in audio. Is anyone else having this issue or can anyone help me figure out what's going wrong?

I'm really excited to try everything out.

Thanks!

[jdswitzer]

Hi I have the same problem. I can run A5 stand alone no problem (it sounds pretty awesome by the way). But if i try opening it in logic it crashes. I updated to Logic 10.6.1 and the Mac to Big Sur Version 11.1 hoping it would solve the problem but it still persists. Hoping to get some help on this as well. I'm using the Axe I/O for my interface.

J

[King Kaan]

I just downloaded it this morning and neither the standalone or the Vst opens. Every time I try to open it in Cubase 11 it just crashes Cubase. what a great start

I'm new to AmpliTube so I don't have previous versions installed. I've uninstalled and reinstalled twice with no success. You're lucky u got the stand alone working @jdswitzer I'm envious

My setup Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz 3.00 GHz, 32GB ram

[King Kaan]

Reading through the forum. a common reason seems to be the screen resolution size. So I changed mine to a higher resolution and it seems to work fine in both standalone and inside Cubase, hooraahh!!!! lol

[garfy]

I'm running Logic 10.6.1 on Catalina, and every time I try to load AmpliTube 5, the app crashes.

Hi I have the same problem. I can run A5 stand alone no problem (it sounds pretty awesome by the way). But if i try opening it in logic it crashes.

Hello both. I guess my usual advice applies here, to try restarting your Mac which sometimes clears things out. Alternatively, try the solution that @KingKaan suggests as this does seem to have helped some users.

As an aside, AT5CS (with AT4MAX gear) is running as standalone and as a plugin on my Mac Mini system (specs in sig).

If you still have issues you should contact official IK support for some one to one help https://www.ikmultimedia.com/contact-support

[jdswitzer]

Yes!!! Mine is working now in Logic Pro with a higher resolution. Thanks for the help.

J

[jasonluckett]

Reading through the forum. a common reason seems to be the screen resolution size. So I changed mine to a higher resolution and it seems to work fine in both standalone and inside Cubase, hooraahh!!!! lol

That did it for me, too! Thanks, everyone. I hope they'll be able to fix it in the future for native resolutions, but this work around will get us going.

Also, for what it's worth, I switched back to the native resolution for my 13" Mac with the plugin display window hidden, and Amplitube 5 works in the background — which could be useful for seeing other things in your DAW as you're used to seeing them. As expected, though, Logic crashes when re-opening the plugin window.

Aside from the resolution kink, this update is really great!

[DarkStar]

I am glad you you have got it sorted out.

To help Support provide a permanent fix, please let them know the details of your system - what screen settings worked and what did not.

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