MSVCP140.dll Problem

[emvella]

Hi,

I have downloaded SampleTank 4 CS from /userarea/my-products/ and when I installed it I am having this error https://ibb.co/0KVQvzm

Any help please?

[DarkStar]

That appears to be part of the Microsoft Visual C++ 2015 Redistributable. But that is odd, as that library is not installed here (but I do have Microsoft Visual C++ 2017).

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is raise a Support Ticket, here for some one to one investigation and help (US (East Coast) Business hours, generally). Response time is usually within 2 working days, but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

[Stani37]

Dont know if solved?!

Download msvcp140.dll (search in google) an copy into /windows/system32 directory.
Perhaps you have to installed the c++ things once again.

[andrecarvalho]

Essa dll faz parte do software Microsoft Visual C++ 2015, experimente instalá-lo.

Para sistema instalado em 32 bits - https://download.microsoft.com/download ... st.x86.exe
Para sistema instalado em 64 bits - https://download.microsoft.com/download ... st.x64.exe

[andrecarvalho]

Eu também tive esse problema e resolvi dessa forma, acredito que vai funcionar com você também

[arifwalinago]

Hello, I'm not very familiar with your application but I have a huge experience in windows and application building.
Today My cousin come to me and asked me about the MSVCP140.DLL Error in software that was downloaded from ikmultimedia.com. I tried to resolve the issue by applying some methods to resolve this issue.

Download Microsoft Visual C++ Redistributable package version 2017 from the official website and install it on your PC.
Website: https://social.msdn.microsoft.com/Forum ... um=vssetup

Reinstall the problem creating applicatoin

Download msvcp140.dll from its official website. https://msvcp140dll.com

The installation process of both the files is mentioned on their website you can read their installation manual. The second method worked for me.

[DarkStar]

While those links may well be OK, only use them at your own risk.

The best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances.

The more this issue is raised with Support, the more likely that it will be fixed for other users.