No response to messages?

by **phenix992** » Fri Dec 11, 2020 7:29 pm

[ Split from: macOS Big Sur statement ]

the contact support does not answer anymore

by **Peter_IK** » Fri Dec 11, 2020 9:03 pm

phenix992 wrote:the contact support does not answer anymore

They do answer all tickets. If you need an update please reply to the ticket and let them know you are waiting or check out the guidelines of this forum at viewtopic.php?f=10&t=19505" onclick="window.open(this.href);return false; if your ticket hasn't been responded to within the normal initial two or three business days (M-F 10A-7P EST): viewtopic.php?f=10&t=19505" onclick="window.open(this.href);return false;

by **phenix992** » Wed Dec 16, 2020 9:41 am

I had written 2-3 messages (tickets)
only one answer and nothing to help me after that

for example : I have not an access to the presets with AmpliTube with the Axe I/o

by **DarkStar** » Wed Dec 16, 2020 1:12 pm

As Peter said, please Reply to your Support Tickets asking for guidance.