Err Msg when Loading instrument 'Sub Sine'

[gtbouts]

ST4 MAX trying to load synth bass 'Sub Sine' I'm getting the following err msg "Instrument ST4 Error. Cannot locate Tank at path 'F:/My_VST_Plugins/64-Bit_Synths/IK Multimedia/SampleTank_4_1_0/Samples/SampleTank 4/Synths/Sine 1-Osc/Sine 1-Osc.pak'." The file is not there but should it be there? I've received the same msg for a couple of other instruments but most are working properly.

[DarkStar]

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chip in [#] to confirm / refute. Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

[gtbouts]

thx i'll check it out