SampleTank CS (Free Version Requires Reactivation)

[CTMUSE]

SampleTank CS (free version) requires me to purchase a reactivation credit and that the sounds are expired. I am wondering why it would be on a free product. Also, I don't even have it installed anywhere. Any help would be appreciated.

[DarkStar]

That does seem a bit odd. But I thought that the ST4 CS sounds, were bundled into the ST4 software download file?

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Please contact Sales/Account Support, via here. You will be able to search the FAQs first, but if they do not resolve your issue, there is a link at the top to a Support form. Sales Support can look at your Account and see what's going on. Response time normally is within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time. Administrators and Moderators here cannot access your Account.

[ltheriault]

Yeah, same here.

It's surprising and disappointing that they do that on a free product. I always assumed it might be an error but it's been like that quite a while.

[DarkStar]

As above, please contact Support.