DI signal is making a constant random popping sound

[jarusumo]

Hi all,

I have just set up a new PC and reinstalled my Amplitube 4 software. Plugging in to an older MBOX 2 and using Amplitube as a stand alone app. I plug my guitar in and it is quiet and as soon as I start playing there is this constant and fast random popping sound or low pitched thuds. You can only hear it when playing something. Does anybody out there have any idea what I could do to solve this? I only have simple knowledge of these things and am a bit lost. I didn't have this problem on my last computer. If anyone can give me some ideas I would greatly appreciate it! thanks in advance.

Regards
James

[DarkStar]

Hello and welcome to the forum.

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances.