no presets

[alanos83]

Hi
when I use a t-racks plugin in Logic Pro X , there is no presets
is someone can help me to get all the presets?
thank you

[DarkStar]

Hello alanos83 and welcome to the forum.


I am sorry to hear about the problems you are running into.

Can you see them OK if you load the FX in the standalone TR5 program? And can you find them on disk? The file extension is .tr5p or .tr5m.

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[alanos83]

hi
thanks for the quick answer
yes I can see them en the stand alone and I found the folder with all the presets , but they don't appear on the plugin in with Logic Pro X
thank you once again
alain

[Peter_IK]

This sounds like it might be an issue with how permissions were handled differently on recent versions of macOS. You can find more information about this in the FAQ at https://www.ikmultimedia.com/faq/index.php?id=1306

[alanos83]

Thank you
I did what the say but still no presets
can you help me , please?
alain

[alanos83]

I think that the presets are in the wrong folder so, Can you tell me in which folder the presets should be , to run normally?
it can be un issue
thank you

[Peter_IK]

I wouldn't move anything manually. The installer should install things in the correct folders without manual intervention. I'd recommend working with IK Support for direct and official technical support so they can guide you more precisely. They can be reached at http://www.ikmultimedia.com/contact-support Thank you.

[ikkechris]

i had the same problem in ableton, so maybe my solution also works for logic.

in mac settings->safety you can give your daw access to the documents folder

i first did not check there, as other plugins DID find their presets, but Massive X and Sunset Reverb did not.

so as soon as i checked the box for it and allowed ableton access to "documents" there in SYSTEM SETTINGS/SAFETY, all problems, including crashes, were solved.

hope it works for you too, here's a screenshot
https://www.directupload.net/file/d/599 ... 6c_png.htm

[alanos83]

Thank you very much , for all the answer but i reinstalled all the t racks , and magical , my presets are back , bit still don’t know why
I didn’t check all the plugins , but that works for the main i use
Thank you

[Peter_IK]

The support team is well aware. That is why there is a FAQ entry that is on the main FAQ page as a highlighted entry that covers Mac permissions and exactly what is suggested above: https://www.ikmultimedia.com/faq/?id=1306

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