Strange issue with Brian May "Royal Fanfare" harmonizer tone

[leggspecial]

Hi everybody. I am writing this topic to report a strange problem when using Brian May's preset "royal fanfare" (the one with the harmonizer). Sometimes the sound seems disturbed, almost as if there was interference, other times it seems that the harmonizer is deactivated for a moment and then starts again. With all the other presets no problem. Can someone help me? Thanks.

[DarkStar]

Hello leggspecial and welcome to the forum.

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances.