Installing Sampletank 4 Max

[kfortin]

I acquired Sampletank 4 Max as part of the current group buy.

The Product Manager now shows entries for ST4 sounds, and ST4 Max sounds.

Should I only install the ST4 Max sounds using the Product Manager (i.e., is that the complete set) or do I need to install the ST4 sounds first as the base, and then the Max sounds?

Thanks for your help!

(I will install in a few days after a new SSD arrives for my sample libraries.)

[DarkStar]

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem.

[kfortin]

Thanks for your suggestions, DarkStar.

Support says I only need to install the sounds for ST4 MAX, since that includes the sounds from ST4.