Buzzing noise when switching presets/amps in Amplitube 4

[KuritaT]

Hey guys,

I get strange buzzing / distorted sounds whenever I switch amps or presets in Amplitube 4. Only a reboot of Amplitube 4 solves the problem. It's kinda annoying to restart the plugin so many times.

Any help? What info do I have to provide?

I'm using a Behringer UMC404HD on Windows 10, with all the latest updates. Sound settings are set on Windows Audio (Exclusive).

[garfy]

Hello KuritaT and welcome to the forum.

This is obviously not expected behaviour.

As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution, you should raise a ticket with IK official support here https://www.ikmultimedia.com/contact-support/sw/

They endeavour to reply within 2 working days, but obviously considering the current situation things may take longer than usual.

[uzkie07]

same with me bro! please help us!

[DarkStar]

Same reply as Peter made - contact Support. Especially as KuritaT has not posted any update.

But please note that similar symptoms do not mean the same problem.