Ampliube 4.9.1 hard crashes Logic Pro x 10.4.8-10.5.1[Solved

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Ampliube 4.9.1 hard crashes Logic Pro x 10.4.8-10.5.1[Solved

Postby michaelhuisman » Fri Jun 12, 2020 12:58 pm

click on preset browser and it reports back:

Preset Browser Error - Can't pen the Presets database.

Click in the presets panel and it's a hard crash.

Does *not* happen using MainStage v3.4.4.

Does not happen when using the standalone app.

I've already uninstalled and reinstalled. No change.

Created a support ticket - haven't heard back yet.

Anybody else confirm? of thoughts?
michaelhuisman
 
Posts: 3
Joined: Sat Dec 14, 2019 7:53 pm

Re: Ampliube 4.9.1 hard crashes Logic Pro x 10.4.8, 10.5, 10

Postby garfy » Sat Jun 13, 2020 11:09 am

Hi michaelhuisman

I don't know what OS you're on, but I can't replicate the issue on Mojave 10.14.6 in either LPX 10.4.8 or 10.5. I haven't updated to 10.5.1. yet so can't confirm that one.

Unless anyone else replies with a similar experience keep working with Official Support.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
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Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: Ampliube 4.9.1 hard crashes Logic Pro x 10.4.8, 10.5, 10

Postby michaelhuisman » Sat Jun 13, 2020 11:17 am

Problem is fixed.

Despite me giving Logic Pro X access to the Documents folder, and rebooting as well, it wouldn't save that, but *eventually* did...

and now AmpliTube has access to the presets folder, and doesn't crash when it can't access...

it's solved. Whew!!!
michaelhuisman
 
Posts: 3
Joined: Sat Dec 14, 2019 7:53 pm

Re: Ampliube 4.9.1 hard crashes Logic Pro x 10.4.8, 10.5, 10

Postby garfy » Sat Jun 13, 2020 11:19 am

Good hear and thanks for coming back with the solution. It may help other users in future.



As this thread has been resolved for the user it will be marked as such and locked to keep the forum tidy.

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System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK


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