Help for a Beginning iRig user

[ngoodman52@yahoo.com]

I bought an iRig (no additional names like 2 or anything). I registered as an Authorized User, then went to GarageBand to record my guitar, and GB is not recognizing the iRig. Any suggestions?

[Peter_IK]

What device are you using it with? By the way, the iRig you have (original iRig unit, looks like a tube) has been discontinued for a very long time. If you bought it new recently, it may not be an IK product. There are many counterfeits and such of iRig. That could also be part of the problem.

Please let us know what device you are trying to use it with, first, though.

[ngoodman52@yahoo.com]

Thank you for responding to my post! I am trying to use it with a MacBook Air. The iRig I bought came in a box with IK Multimedia and AmpliTube insignias. I can submit a photo of it if that would help put that question to bed.

[Peter_IK]

Thank you for responding to my post! I am trying to use it with a MacBook Air. The iRig I bought came in a box with IK Multimedia and AmpliTube insignias. I can submit a photo of it if that would help put that question to bed.

That still could be a copy, they do that unfortunately. It may also be old stock. I would recommend working with IK Support directly to see what's going on: http://www.ikmultimedia.com/contact-support