iRig Stream is not charging my iPhone 11

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iRig Stream is not charging my iPhone 11

Postby jbda01 » Wed May 27, 2020 10:52 pm

I just recently received my iRig Stream and now it does not charge my iPhone 11. It did the first few times I used it. However since than, I've unplugged several times with no results. It does light up all three colors, red orange and blue for about a second than stays blue as it should. But no charge to my iPhone.
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Re: iRig Stream is not charging my iPhone 11

Postby Peter_IK » Thu May 28, 2020 12:07 am

If you are using the IK power adapter made for iRig Stream and your iPhone is not being charged, you'll need to open a ticket with IK Support at http://www.ikmultimedia.com/contact-support so they can provide direct and official technical assistance. I'm sure they'll be able to figure out what's happening and get you taken care of.
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