Amplitube 4 Preset switching causes horrible distortion

[xmanpacheco]

I have this strange problem with A4 when switching presets. As I switch presets, I'll eventually start getting horrible distorted sound (not the good distortion) and it remains even if I switch to other presets. It usually happens about the 3rd or 4th preset selection and it doesn't matter which presets I switch to.

To fix it, I have to go to the sound settings and change the buffer (or some other setting, but buffer is just the easiest to change). It also doesn't matter whether I'm changing the buffer from 256 to 512 or vise versa.

Any idea what might be causing this? Below is my setup.

Windows 10
Amplitube 4 Max (latest version).
iRig Stomp IO

My guitar is hooked to my Stomp IO and my monitor speakers to also directly to the Stomp IO.

My audio settings are:

Technology: Windows Audio (Exclusive Mode)
Input: Microphone (2 - iRig Stomp IO)
Output: Speakers (2 - iRig Stomp IO)

Any insight would be appreciated.

-- x

[xmanpacheco]

Really? No takers on this. IK support you there?

[Peter_IK]

Really? No takers on this. IK support you there?

This forum is not a medium for direct technical support (per the forum rules that should have been displayed upon registering and are linked at the top of each page). For technical support from IK Multimedia please open a ticket at http://www.ikmultimedia.com/contact-support

Since no users have chimed in with suggestions, I believe this is the best course of action to resolve your issue. Thank you.

EDIT: While the team gets back to you, check out the FAQs below. One will get you set up with an ASIO based audio driver, which will perform better then Windows Audio, and also a link for optimizing Windows for audio in general. This information should help, and if not, the team will walk you through the best steps toward resolution.

https://www.ikmultimedia.com/faq/?id=1076
https://www.ikmultimedia.com/faq/?id=1277

[eliseocd]

Hi,

I have exactly the same problem but with these settings:

Windows 7
AXE I/O interface
Amplitube 4 Deluxe

[Peter_IK]

Really? No takers on this. IK support you there?

This forum is not a medium for direct technical support (per the forum rules that should have been displayed upon registering and are linked at the top of each page). For technical support from IK Multimedia please open a ticket at http://www.ikmultimedia.com/contact-support

Since no users have chimed in with suggestions, I believe this is the best course of action to resolve your issue. Thank you.

EDIT: While the team gets back to you, check out the FAQs below. One will get you set up with an ASIO based audio driver, which will perform better then Windows Audio, and also a link for optimizing Windows for audio in general. This information should help, and if not, the team will walk you through the best steps toward resolution.

https://www.ikmultimedia.com/faq/?id=1076
https://www.ikmultimedia.com/faq/?id=1277