iRig stomp controller does not work

[mikfrak091255]

Is it just me or does the Irig stomp controller simply not work as advertised? It appears to work as a digital guitar interface but it does not allow me to control Amplitube as shown in IKMultimedia publicity. Without the ability to control Amplitube it is pretty useless. I thought it was a problem with my ipad at first but having tried it on two devices, one with a lightning connector and other with a USB interface, I am pretty sure that it simply does not work with Amplitube i0S any more. It's a rather big expensive box to use as a digital interface, especially when I already have one. The device does seem to work on Amplitube in Mac OSX but as I have a desktop Apple machine that is not much use. Amplitube support suggests engineers are 'working on it'. I thought the firmware may need updating but the updater doesn't recognise the device when plugged in!

[Peter_IK]

iRig Stomp I/O controls AmpliTube as well as functioning as a superb audio interface for it. Since you appear to be having technical difficulties I'd suggest opening a ticket with IK Support at http://www.ikmultimedia.com/contact-support if you haven't done so already so they can assist you directly and officially and get you up and running.

It seems you may have an open ticket so in that case I'd suggest telling the support rep that the suggestions aren't working as I know people use iRig Stomp I/O with AmpliTube every day without issue and I'm sure they can get you to that point too.

Edit - you did have a ticket and there was a USB-C cable that works suggested to you and you should try that and let them know if that works as it appears the team has tested that specific cable with positive results in controlling AmpliTube for newer iPads.

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