AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC
by revisemusic » Sat Oct 05, 2019 7:47 pm
I bought AmpliTube 4 standard but after installation the only amps and effects that show up are the free ones - I have entered the serial into Authorization Manager. The serial that shows up in AmpliTube is the Custom Shop serial and not the Amplitube 4 serial. Anyone know what I should do now?
-
revisemusic
-
- Posts: 5
- Joined: Thu Nov 01, 2012 5:44 pm
by DarkStar » Sat Oct 05, 2019 10:49 pm
Try running Custom Shop, logging in to your IK Multimedia Account, and in the AmpliTube section, click [Gear] >> "Restore my Gear".
I believe that the AT CS serial Number "sticking" in AT4 is a known issue.
-
DarkStar
- Hero Of The Week (Moderator)
-
- Posts: 8765
- Joined: Fri Dec 17, 2010 5:42 pm
- Location: Surrey, UK
by revisemusic » Sat Oct 05, 2019 10:54 pm
Thanks - yep already restored my gear to no avail - I have a ticket in to see if they can help
-
revisemusic
-
- Posts: 5
- Joined: Thu Nov 01, 2012 5:44 pm
by DarkStar » Sun Oct 06, 2019 1:07 pm
To help others, let us know how you sorted out the problem.
-
DarkStar
- Hero Of The Week (Moderator)
-
- Posts: 8765
- Joined: Fri Dec 17, 2010 5:42 pm
- Location: Surrey, UK
Return to AmpliTube Guitar Amp & FX modeling